Information We Collect

We collect information you provide directly when you create an account, use our investment learning platform, or contact us for support. This includes your name, email address, phone number, and educational progress data.

When you visit our website, we automatically collect certain information about your device and interaction with our platform. This includes IP addresses, browser type, pages visited, and time spent on our site.

How We Use Your Information

Your information helps us provide better educational services and support your investment learning journey. We use this data to personalize your experience and improve our platform.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share your information in specific circumstances to provide our services or comply with legal requirements.

We work with trusted third-party service providers who help us operate our platform. These companies are required to protect your information and can only use it for the specific services they provide to us.

We may disclose your information if required by Canadian law or in response to valid legal requests from government authorities. This includes compliance with court orders, subpoenas, or regulatory requirements.

Data Security and Protection

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices are regularly reviewed and updated.

While we take reasonable steps to protect your information, no internet transmission is completely secure. We encourage you to use strong passwords and keep your account credentials confidential.

Your Privacy Rights

Under Canadian privacy laws, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information.

You can request access to the personal information we hold about you and ask us to correct any inaccuracies. We'll respond to these requests within 30 days of receiving them.

You can withdraw your consent for certain uses of your information at any time. Keep in mind that withdrawing consent may limit our ability to provide certain services to you.

You can request a copy of your personal information in a structured, commonly used format. This includes your learning progress data and account information.

Data Retention

We keep your personal information only as long as necessary to provide our services and comply with legal requirements. Different types of information are retained for different periods.

Your account details and learning progress are retained while your account remains active and for up to two years after account closure, unless you request earlier deletion.

Support communications and feedback are typically retained for three years to help us improve our services and resolve any ongoing issues.

Payment and billing information is retained for seven years in compliance with Canadian tax and accounting requirements.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your experience and analyze how our platform is used. You can control cookie settings through your browser preferences.

These cookies are necessary for our website to function properly. They enable basic features like page navigation and access to secure areas of the platform.

We use analytics cookies to understand how visitors interact with our website. This information helps us improve our content and user experience. These cookies don't identify you personally.

International Data Transfers

Your personal information is primarily stored and processed in Canada. If we need to transfer your information outside Canada, we ensure appropriate safeguards are in place to protect your privacy.

Any international transfers comply with Canadian privacy laws and include contractual protections that require the same level of privacy protection as provided in Canada.

Updates to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We'll notify you of significant changes through email or a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services after policy updates indicates your acceptance of the revised terms.